# Support **URL:** https://classic-agora.terra.money/c/support/54.md [Latest](https://classic-agora.terra.money/latest.md) · [Categories](https://classic-agora.terra.money/categories.md) --- ## [About the Support category](https://classic-agora.terra.money/t/about-the-support-category/17541)
**Author:** [@mc\_ust](https://classic-agora.terra.money/u/mc_ust)\ **Replies:** 0\ **Last updated:** [May 16, 2022, 6:46am UTC](https://classic-agora.terra.money/t/about-the-support-category/17541 "2022-05-16T06:46:50Z")
This category is for reporting user issues. As we are currently experiencing a high-volume of messages, please note that it may take some time for us to respond to you. We will do the best we can to assist everyone who r… --- ## [Expose Tax Exemption (Whitelisting) Proposal Types in Terra Station](https://classic-agora.terra.money/t/expose-tax-exemption-whitelisting-proposal-types-in-terra-station/51976)
**Author:** [@godoal](https://classic-agora.terra.money/u/godoal)\ **Replies:** 2\ **Last updated:** [May 18, 2023, 10:12pm UTC](https://classic-agora.terra.money/t/expose-tax-exemption-whitelisting-proposal-types-in-terra-station/51976 "2023-05-18T22:12:10Z")
Hi TFL team, The voted proposal which enabled whitelisting of Binance wallets created two additional governance parameters proposal types which allow managing wallet whitelisting (and soon contracts as per 11516). Coul… --- ## [Error Message](https://classic-agora.terra.money/t/error-message/46307)
**Author:** [@Joseph\_Ivar\_Ryan\_Ani](https://classic-agora.terra.money/u/Joseph_Ivar_Ryan_Ani)\ **Replies:** 16\ **Last updated:** [May 18, 2023, 1:55pm UTC](https://classic-agora.terra.money/t/error-message/46307 "2023-05-18T13:55:17Z")
I have my private key and currently reinstalled terra station but when I enter the key and password I get this error message “invalid hex string”. How can this glitch be fixed I can’t loose my cash. --- ## [Recover wallet](https://classic-agora.terra.money/t/recover-wallet/51245)
**Author:** [@Zqa](https://classic-agora.terra.money/u/Zqa)\ **Replies:** 5\ **Last updated:** [May 16, 2023, 1:16pm UTC](https://classic-agora.terra.money/t/recover-wallet/51245 "2023-05-16T13:16:32Z")
Hey! I need help recover my lunc in terra station, i wanted to move them to another wallet and had girgotten my password. This should not be a problem because i have recovering phrase. I deleted the wallet and recovered… --- ## [Vaciar multisig ](https://classic-agora.terra.money/t/vaciar-multisig/51917)
**Author:** [@Mariasun\_Pajote](https://classic-agora.terra.money/u/Mariasun_Pajote)\ **Replies:** 0\ **Last updated:** [May 16, 2023, 1:15pm UTC](https://classic-agora.terra.money/t/vaciar-multisig/51917 "2023-05-16T13:15:28Z")
Summary Se puede vaciar una multisig?? No copié el TX y por tanto no lo pude firmar. Tiene esto solución?? Steps To Reproduce Issue Expected Result Actual Result Visual Proof (screenshots, videos, text) --- ## [Coin withdrawal not working (randomearth)](https://classic-agora.terra.money/t/coin-withdrawal-not-working-randomearth/51417)
**Author:** [@1bilion](https://classic-agora.terra.money/u/1bilion)\ **Replies:** 0\ **Last updated:** [April 23, 2023, 6:19pm UTC](https://classic-agora.terra.money/t/coin-withdrawal-not-working-randomearth/51417 "2023-04-23T18:19:34Z")
Randomearth.io lunc withdrawal not working (v1) 2023-04-21T21:00:00Z (UTC) --- ## [Help understand how blockchain works](https://classic-agora.terra.money/t/help-understand-how-blockchain-works/50635)
**Author:** [@ZeZya](https://classic-agora.terra.money/u/ZeZya)\ **Replies:** 6\ **Last updated:** [April 15, 2023, 1:15pm UTC](https://classic-agora.terra.money/t/help-understand-how-blockchain-works/50635 "2023-04-15T13:15:56Z")
Friends, help me better understand this nature of questions: We all know that the blockchain is a network whose operation does not depend on 1 person. But as far as I know, the creator of the blockchain has a key that … --- ## [Terra Rebels Forum](https://classic-agora.terra.money/t/terra-rebels-forum/50903)
**Author:** [@arunadaybasu](https://classic-agora.terra.money/u/arunadaybasu)\ **Replies:** 1\ **Last updated:** [April 9, 2023, 4:48pm UTC](https://classic-agora.terra.money/t/terra-rebels-forum/50903 "2023-04-09T16:48:47Z")
@echel0n I tried to register to the forums at https://forums.terrarebels.net/ But I am not getting any emails to my email id for verification. --- ## [Validators list missing from "Stake" tab](https://classic-agora.terra.money/t/validators-list-missing-from-stake-tab/50573)
**Author:** [@TKB](https://classic-agora.terra.money/u/TKB)\ **Replies:** 2\ **Last updated:** [April 4, 2023, 5:10am UTC](https://classic-agora.terra.money/t/validators-list-missing-from-stake-tab/50573 "2023-04-04T05:10:54Z")
Hello! I noticed that I am unable to delegate/redelegate because the App does not show the list of validators. Instead an error message is shown. (see pic below). This issue is lasting for 3+ days now. Is this happ… --- ## [Terra station mobile problems](https://classic-agora.terra.money/t/terra-station-mobile-problems/50574)
**Author:** [@Taboo](https://classic-agora.terra.money/u/Taboo)\ **Replies:** 1\ **Last updated:** [April 4, 2023, 5:10am UTC](https://classic-agora.terra.money/t/terra-station-mobile-problems/50574 "2023-04-04T05:10:29Z")
Hi ,since all updates,my station mobile app seems not working properly.When i try to look on my history is appear nothing just charging. When i enter in stake mode is displays nothing. When i enter in dashbord same. … --- ## [): “Fee estimation failed” error: \[DecimalError\] Invalid argument: undefined](https://classic-agora.terra.money/t/fee-estimation-failed-error-decimalerror-invalid-argument-undefined/42849)
**Author:** [@Anita](https://classic-agora.terra.money/u/Anita)\ **Replies:** 17\ **Last updated:** [March 25, 2023, 9:48am UTC](https://classic-agora.terra.money/t/fee-estimation-failed-error-decimalerror-invalid-argument-undefined/42849 "2023-03-25T09:48:44Z")
I get an error message when trying to withdraw UST(C) from Terra Station (classic network): “Fee estimation failed” error: \[DecimalError\] Invalid argument: undefined The same error appears when trying to swap USTC to L… --- ## [Account Sequence Mismatch Station Win App](https://classic-agora.terra.money/t/account-sequence-mismatch-station-win-app/50315)
**Author:** [@Joe\_Smith](https://classic-agora.terra.money/u/Joe_Smith)\ **Replies:** 2\ **Last updated:** [March 9, 2023, 7:24pm UTC](https://classic-agora.terra.money/t/account-sequence-mismatch-station-win-app/50315 "2023-03-09T19:24:07Z")
Two main issues: Post network upgrade I’m having issues with my Station Windows Wallet App. See image. I can’t un-delegate. What happens if a validator stops, and you fail to re-delegate or un-delegate? What hap… --- ## [Account sequence mismatch, expected 169, got 168: incorrect account sequence](https://classic-agora.terra.money/t/account-sequence-mismatch-expected-169-got-168-incorrect-account-sequence/50314)
**Author:** [@Jose\_Luis\_Martin](https://classic-agora.terra.money/u/Jose_Luis_Martin)\ **Replies:** 1\ **Last updated:** [March 5, 2023, 2:11pm UTC](https://classic-agora.terra.money/t/account-sequence-mismatch-expected-169-got-168-incorrect-account-sequence/50314 "2023-03-05T14:11:26Z")
Hi, tried to te withdraw rewards and got this Summary account sequence mismatch, expected 169, got 168: incorrect account sequence --- ## [Out of gas in location](https://classic-agora.terra.money/t/out-of-gas-in-location/50313)
**Author:** [@Honza](https://classic-agora.terra.money/u/Honza)\ **Replies:** 1\ **Last updated:** [March 4, 2023, 12:37pm UTC](https://classic-agora.terra.money/t/out-of-gas-in-location/50313 "2023-03-04T12:37:02Z")
Hi, When trying to send Lunc (Specificaly to Binance account) I get Either Transaction failed, or Lunc account sequence mismatch. The transfer then failed but all the fees are substracted (At this point it is around 800… --- ## [MSG delegated error](https://classic-agora.terra.money/t/msg-delegated-error/50278)
**Author:** [@Jose\_Luis\_Martin](https://classic-agora.terra.money/u/Jose_Luis_Martin)\ **Replies:** 1\ **Last updated:** [February 25, 2023, 8:34am UTC](https://classic-agora.terra.money/t/msg-delegated-error/50278 "2023-02-25T08:34:21Z")
Hi, I just wanted to delegate 17.380.000 lunc to terraC validator, error “MSGdelegated error” came up, and now 80.000 coins are missing, the history of transactions doens’t show anything (windows station app), where I c… --- ## [unstake](https://classic-agora.terra.money/t/unstake/50288)
**Author:** [@mahdavi](https://classic-agora.terra.money/u/mahdavi)\ **Replies:** 0\ **Last updated:** [February 25, 2023, 8:34am UTC](https://classic-agora.terra.money/t/unstake/50288 "2023-02-25T08:34:20Z")
Summary I have been losing my coins in betting for several months. I am afraid that someone has access to my account. What should I do to find those coins? How do I know if someone has access to my wallet? Steps To … --- ## [Failed MsgSend](https://classic-agora.terra.money/t/failed-msgsend/50065)
**Author:** [@breathingmoney](https://classic-agora.terra.money/u/breathingmoney)\ **Replies:** 4\ **Last updated:** [February 13, 2023, 7:09am UTC](https://classic-agora.terra.money/t/failed-msgsend/50065 "2023-02-13T07:09:38Z")
Hi - All of my wallets failing to send LUNC - getting error ‘Failed MsgSend’ Could anyone please help? Regards --- ## [Change username](https://classic-agora.terra.money/t/change-username/50149)
**Author:** [@Lunanauts](https://classic-agora.terra.money/u/Lunanauts)\ **Replies:** 0\ **Last updated:** [February 12, 2023, 6:26pm UTC](https://classic-agora.terra.money/t/change-username/50149 "2023-02-12T18:26:05Z")
Hi please can you change my username to: Lunanauts i cant seem to find out how to do this? --- ## [LUNA Classic not showing in Terra Station Wallet in Chrome Extension](https://classic-agora.terra.money/t/luna-classic-not-showing-in-terra-station-wallet-in-chrome-extension/46269)
**Author:** [@Raindrops](https://classic-agora.terra.money/u/Raindrops)\ **Replies:** 9\ **Last updated:** [February 11, 2023, 8:31pm UTC](https://classic-agora.terra.money/t/luna-classic-not-showing-in-terra-station-wallet-in-chrome-extension/46269 "2023-02-11T20:31:15Z")
I am using Terra Station Wallet 3.0.11 on my Desktop with Chrome Extension. Till yesterday I was able to go Settings, change extension option network to “classic” and it would change the wallet to Classic. It is still … --- ## [Mass flagging in the Governance Module](https://classic-agora.terra.money/t/mass-flagging-in-the-governance-module/50083)
**Author:** [@Mpowski](https://classic-agora.terra.money/u/Mpowski)\ **Replies:** 0\ **Last updated:** [February 8, 2023, 12:42pm UTC](https://classic-agora.terra.money/t/mass-flagging-in-the-governance-module/50083 "2023-02-08T12:42:26Z")
Mass Flagging Issue in the LUNC Governance Section. Hello Admins. I have browsed the governance section today and most threads are not readable due to insane amount of flagging which render the discussion unusable. Eve… --- ## [Invalid password](https://classic-agora.terra.money/t/invalid-password/49811)
**Author:** [@Jose\_Luis\_Martin](https://classic-agora.terra.money/u/Jose_Luis_Martin)\ **Replies:** 2\ **Last updated:** [January 25, 2023, 7:08am UTC](https://classic-agora.terra.money/t/invalid-password/49811 "2023-01-25T07:08:06Z")
Summary Hi I’ve got wallet app windows and mobile phone too, both works fine with my actual password, but station extension (Firefox) doesn’t accept my password which is the same wallet address, any idea how to fix that… --- ## [What new? New version?](https://classic-agora.terra.money/t/what-new-new-version/49741)
**Author:** [@SATI](https://classic-agora.terra.money/u/SATI)\ **Replies:** 1\ **Last updated:** [January 19, 2023, 6:09pm UTC](https://classic-agora.terra.money/t/what-new-new-version/49741 "2023-01-19T18:09:43Z")
What new? New version --- ## [\[DecimalError\] Invalid argument: undefined](https://classic-agora.terra.money/t/decimalerror-invalid-argument-undefined/49709)
**Author:** [@SATI](https://classic-agora.terra.money/u/SATI)\ **Replies:** 0\ **Last updated:** [January 17, 2023, 5:49am UTC](https://classic-agora.terra.money/t/decimalerror-invalid-argument-undefined/49709 "2023-01-17T05:49:20Z")
I can do it nothing now with my ledger wallet. --- ## [Can I stake or vote if my LUNA v1 are in a non-Terra associated wallet?](https://classic-agora.terra.money/t/can-i-stake-or-vote-if-my-luna-v1-are-in-a-non-terra-associated-wallet/48767)
**Author:** [@aeuser999](https://classic-agora.terra.money/u/aeuser999)\ **Replies:** 1\ **Last updated:** [December 8, 2022, 5:49pm UTC](https://classic-agora.terra.money/t/can-i-stake-or-vote-if-my-luna-v1-are-in-a-non-terra-associated-wallet/48767 "2022-12-08T17:49:24Z")
Summary @Mattyb740 asks “I’m a newer Lunc holder (June 2022) and have added over 1.5mil tokens so far. They are in a wallet not associated with terra …my question is do I have voting power and can I stake my Lunc ?” --- ## [5000000 Terra Hacked](https://classic-agora.terra.money/t/5000000-terra-hacked/47480)
**Author:** [@Dilligaf420](https://classic-agora.terra.money/u/Dilligaf420)\ **Replies:** 5\ **Last updated:** [November 30, 2022, 4:29pm UTC](https://classic-agora.terra.money/t/5000000-terra-hacked/47480 "2022-11-30T16:29:14Z")
Summary Uploading: Screenshot\_20221011-092148.png… Uploading: Screenshot\_20221011-092106.png… Uploading: Screenshot\_20221011-091836.png… Uploading: Screenshot\_20221011-091616.png… Uploading: Screenshot\_20221011-0… --- ## [User using multiple accounts to post copypasta.](https://classic-agora.terra.money/t/user-using-multiple-accounts-to-post-copypasta/48201)
**Author:** [@Mpowski](https://classic-agora.terra.money/u/Mpowski)\ **Replies:** 0\ **Last updated:** [November 16, 2022, 6:24am UTC](https://classic-agora.terra.money/t/user-using-multiple-accounts-to-post-copypasta/48201 "2022-11-16T06:24:50Z")
I spotted suspicious acrivity when browsing this poposals comment section. User posted the same comment from 2 different accounts. https://classic-agora.terra.money/t/distribute-the-4m-in-off-chain-community-assets-towa… --- ## [How to transfer TerraStation USTC/LUNAC assets to a Coinbase wallet](https://classic-agora.terra.money/t/how-to-transfer-terrastation-ustc-lunac-assets-to-a-coinbase-wallet/47663)
**Author:** [@tesseract](https://classic-agora.terra.money/u/tesseract)\ **Replies:** 2\ **Last updated:** [October 29, 2022, 12:03pm UTC](https://classic-agora.terra.money/t/how-to-transfer-terrastation-ustc-lunac-assets-to-a-coinbase-wallet/47663 "2022-10-29T12:03:12Z")
Summary I would like to transfer some USTC or LUNAC from TerraStation to a coinbase wallet. It appears that Wormhole, in classic-bridge.terra.money, is disabled for TerraStation to -\>Etherium (coinbase wallet) transfer… --- ## [Wallet issues](https://classic-agora.terra.money/t/wallet-issues/47109)
**Author:** [@viki1](https://classic-agora.terra.money/u/viki1)\ **Replies:** 15\ **Last updated:** [October 13, 2022, 3:44pm UTC](https://classic-agora.terra.money/t/wallet-issues/47109 "2022-10-13T15:44:06Z")
@alagiz Good day My terra station doesn’t generate my initial address of wallet and even I recover my wallet several times with 24 mnemonic phrase each time it give me a different address but never my initial wallt whe… --- ## [Delegation](https://classic-agora.terra.money/t/delegation/47361)
**Author:** [@Dilligaf420](https://classic-agora.terra.money/u/Dilligaf420)\ **Replies:** 0\ **Last updated:** [October 5, 2022, 5:06pm UTC](https://classic-agora.terra.money/t/delegation/47361 "2022-10-05T17:06:09Z")
Summary Steps To Reproduce Issue Expected Result Actual Result Visual Proof (screenshots, videos, text) Blockquote --- ## [Missing Phoenix Airdrop for aUst Kujira Holder](https://classic-agora.terra.money/t/missing-phoenix-airdrop-for-aust-kujira-holder/47328)
**Author:** [@utoa](https://classic-agora.terra.money/u/utoa)\ **Replies:** 0\ **Last updated:** [October 4, 2022, 10:09am UTC](https://classic-agora.terra.money/t/missing-phoenix-airdrop-for-aust-kujira-holder/47328 "2022-10-04T10:09:24Z")
Hi admins, Before the Pre-Attack snapshot at block 7544910, I deposited 3 separate bids in Kujira worth $59,688 of aUst in total. I had submitted three bids worth of ~$19,896 UST ($16,044 aUST) in Kujira. These were my … [Next page](https://classic-agora.terra.money/c/support/54.md?page=1)