Can't withdraw from Anchor (unauthorized error)

Support
1

Summary
I can’t withdraw from Anchor. I get the following error:

Error: signature verification failed; please verify account number (3423530) and chain-id (columbus-5): unauthorized
Error type: CreateTxFailed
Error stack: CreateTxFailed: Error: signature verification failed; please verify account number (3423530) and chain-id (columbus-5): unauthorized
    at mapWalletConnectError (https://app.anchorprotocol.com/assets/main.0736da37.js:261:6411)
    at https://app.anchorprotocol.com/assets/main.0736da37.js:769:9205

Visual Proof (screenshots, videos, text)

1 Like
2

Are you on mobile phone?

3

Same issue. I have tried connecting with the Terra Wallet on both chains and still get error. Even if the protocol connects I can’t unstake or move anything. (on mobile).
At the moment I can’t connect to Anchor Protocol at all.

4

Hey, I was able to withdraw using that alternative app posted recently by istudko

5

@picjw @tsouza better to use browser extension to access Anchor webapp.